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I had an issue with my septic tank and called in the morning. The office said that their crew had a very busy schedule and I was OK with that. The technician arrived very early in the afternoon and had the solution under control by the time I got to the house. Tyler was very knowledgeable and explained everything in lay terms making it easy to understand the problem, the solution, and several things to watch for. . . I highly recommend Tex Tech Environmental any day.